This report seeks to answer the question: Can G2P payments provide an on-ramp to financial inclusion? It does so by focusing on the confluence of three different movements to improve the economic well-being of low-income individuals and households in developing countries: financial inclusion; digital financial services; and government-to-person payments (G2P payments). Its findings suggest that currently there is little indication that G2P payments do result in increased financial inclusion through...
Digital finance has expanded opportunities for millions of women across the globe, yet there remains much work to do to achieve gender equality in financial services. This report discusses policies for achieving equal financial inclusion, including the role of digital G2P.
This working paper seeks to provide an overview of dominant perspectives, policies and operational and regulatory approaches that are shaping existing initiatives to digitise social protection programmes across the Global South. It focuses on Government–to–person (G2P) transfers and reviews both grey and academic literature and addresses two specific questions: To what extent do the transformations brought about by the digitisation of G2P programmes contribute to facilitating poor and vulnerable people’s...
UN Principles for Responsible Digital Payments: Building Trust, Mitigating Risks & Driving Inclusive Economies
This Better Than Cash Alliance report details principles for building responsible digital payment systems. An update to BTCA’s 2016 publication, the report emphasizes the importance of consumer trust driven by reliability, interoperability between services, and conscious efforts to include marginalized communities, particularly women.
COVID-19’s disproportionate impact on women must be urgently addressed through the provision of digital financial literacy and access.
Civil registration systems as enablers of emergency response to the covid-19 crisis: Namibian Emergency Grant
This technical brief explains how Namibia was able to successfully execute its emergency program with remarkable efficiency, distributing a one-time benefit to 747,000 screened applicants, requiring only 72 hours to process each application. The case highlights the value of having invested in an integrated digital National Population Register, housing the Civil Registry and the ID Production System with a very high coverage, and linking it with other government electronic databases.
Despite efforts from governments across the globe, the poor lack awareness of social protection and welfare delivery programs. This blog explores the intricacies of government communication using case studies. It also discusses mastering the elements of planning, research, content, and outreach channels to develop an ideal communication strategy.
Addressing the weak link in COVID-19 relief: how improving strategic communications can boost the impact of social protection programs
Nations worldwide have responded to COVID-19 through 1,100 social protection programs to help 1.8 billion-plus people. Yet recipients are largely in the dark about the programs and do not know how to access funds. This blog examines the importance of better communication around social protection programs, particularly for the vulnerable population.
Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.