The Better Than Cash Alliance offers technical assistance to government members to make the shift from cash to digital – by helping to conduct diagnostic studies and advising on national strategies to help to benchmark and map the priorities. This two-part blog, discusses the factors that support the implementation of a comprehensive digitization agenda and how to build sustainable systems and structures to implement priorities while adapting to rapid growth....
The COVID-19 pandemic has accelerated the digital transformation across the world. This post by CSIS explores the advantages and risks in the shift to digital payments, outlines principles for inclusive digital payments systems, and briefly summarizes the experiences of Kenya and Mexico.
COVID-19’s disproportionate impact on women must be urgently addressed through the provision of digital financial literacy and access.
During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province, improvised her business to help her community follow the guidelines on social distancing and government norms. This is her story about the adoption of DFS and how it changed her life.
Despite efforts from governments across the globe, the poor lack awareness of social protection and welfare delivery programs. This blog explores the intricacies of government communication using case studies. It also discusses mastering the elements of planning, research, content, and outreach channels to develop an ideal communication strategy.
Addressing the weak link in COVID-19 relief: how improving strategic communications can boost the impact of social protection programs
Nations worldwide have responded to COVID-19 through 1,100 social protection programs to help 1.8 billion-plus people. Yet recipients are largely in the dark about the programs and do not know how to access funds. This blog examines the importance of better communication around social protection programs, particularly for the vulnerable population.
Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.
COVID-19 has seen governments across the globe walk a tightrope as they scramble to contain the spread of the disease while keeping the economy stable. In this unprecedented situation, ground-level data for evidence-based decision-making assumes critical significance. This blog looks at five key lessons from MSC’s research on COVID-19.
The blog highlights the road ahead for the Indian government’s new program—One Nation One Ration Card (ONORC). The objective of the program is to build upon the digitization of the Public Distribution System (PDS) for foodgrains with a focus on beneficiary-centric reforms.