Beneficiary Identification, Targeting, Onboarding

Enrolling beneficiaries efficiently, even proactively, magnifies the impact of social protection schemes. When well designed, both digital communications and records can be leveraged in establishing effective registration processes.

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COVID-19 and Social Assistance in the Philippines: Lessons for Future Resilience

  • Yoonyoung Cho and Doug Johnson

This note describes the phases of the COVID-19 SP response in the Philippines and assesses the performance with a focus on social assistance. It provides estimates of the coverage, adequacy, targeting accuracy, timeliness, and payment delivery of COVID-19 social assistance in the Philippines based on several household surveys and studies. The note pays special attention to the Philippines’ flagship social protection program, the Pantawid Pamilyang Pilipino Program (4Ps), and the...

Digitalization of Social Protection Systems Policy in Indonesia as a Step Towards Society 5.0

  • Muhammad Aditya Purnomo

This paper discusses efforts to digitize Indonesia’s social protection systems in the context of Japan’s Society 5.0 initiative. It summarizes the trajectory of database development and use in Indonesia, as well as the country’s 2017 mandate that all government benefits be distributed in a cashless manner.

Towards a Shared Understanding of Digital Social Protection: What are the Lessons from the COVID-19 Crisis and the Implications for the Future? Report from a Regional Workshop in Africa

  • Brian Webster

This report summarizes a 2021 workshop hosted by the German Federal Ministry for Economic Cooperation and Development, the African Union, and the World Bank on the experience of African countries in using digitized social protection in response to COVID-19. It includes discussions of using existing social protection information to expand coverage and the development of interoperable data systems. The report concludes by emphasizing the need for systems to be designed...

Towards a Shared Understanding of Digital Social Protection: What are the Lessons from the COVID-19 Crisis and the Implications for the Future? Report from a Regional Workshop in Latin America and the Caribbean

  • Brian Webster

This report summarizes a 2021 workshop hosted by the German Federal Ministry for Economic Cooperation and Development and the Economic Commission for Latin America and the Caribbean on the experience of Latin American countries in using digitized social protection in response to COVID-19. It includes discussions of quickly updating existing records and developing interoperable data systems. The report concludes by emphasizing the need for having different channels for updating information...

Towards a Shared Understanding of Digital Social Protection: What are the Lessons from the COVID-19 Crisis and the Implications for the Future? Report from a Regional Workshop in Asia and the Pacific

  • Brian Webster

This report summarizes a 2021 workshop hosted by the German Federal Ministry for Economic Cooperation and Development and the Asian Development Bank on the experience of Asian and Pacific countries in using digitized social protection in response to COVID-19. It includes discussions of mass digital registration, interoperable data systems, and the use of earth observation data in early warning. The report concludes by emphasizing the potential for enhancing the value...

Evaluation of FCDO’s COVID-19 Cash Transfer in Kenya, Research Summary

  • Michele Binci, Alexandra Doyle, Clare Gardner, Martina Garcia Aisa, Shafique Arif, Lucy Scott, Fred Merttens

This report summarizes an Oxford Policy Management evaluation of a digital cash transfer administered in Kenya under the Hunger Safety Net Program beginning in October of 2020. Using survey data, the study probed the effectiveness of remote targeting, text message communication, mobile payments through M-PESA, and complaint resolution. Their findings stress the need for prior preparation in using social protection to respond to shocks.

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