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Developing Inclusive Digital Payment Systems

  • Romina Bandura, Sundar R. Ramanujam

The COVID-19 pandemic has accelerated the digital transformation across the world. This post by CSIS explores the advantages and risks in the shift to digital payments, outlines principles for inclusive digital payments systems, and briefly summarizes the experiences of Kenya and Mexico.

Evolution, Not Revolution: The New BTCA Report Reflects Continuity and Change in Thinking on Digital Payments Ecosystems

  • Brian Webster and Anit Mukherjee

The past few years have witnessed a dramatic increase in the use of digital payments worldwide. The percentage of global transactions conducted in cash fell from 89 percent in 2013 to 77 percent in 2019, and mobile wallets grew in popularity. The demands of social distancing brought on by the COVID-19 pandemic have only reinforced those trends. It has been projected that half of all people will use mobile wallets...

Delivering Social Assistance during COVID with a “Digital-First” Approach: Lessons from India

  • Alan Gelb, Anit Mukherjee and Brian Webster

India offers lessons on the interaction of “real” and “digital” relief programs during COVID-19 pandemic lockdowns when digital mechanisms have played a vital role in the delivery of social assistance benefits.

Let Her Choose: Supercharging G2P for Women

  • Greg Chen, Maria May

The most valuable innovation is in G2P delivery systems that empower women to choose how to receive their cash.

Will the Pandemic Exacerbate or Mitigate the Digital Gender Gap?

  • Parul Tandon and Sonal Jaitly

COVID-19’s disproportionate impact on women must be urgently addressed through the provision of digital financial literacy and access.

Enabling the community to overcome the pandemic through digital payments

  • Truong Quyen and Akshat Pathak

During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province, improvised her business to help her community follow the guidelines on social distancing and government norms. This is her story about the adoption of DFS and how it changed her life.

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