Awareness, Communication, and Outreach for Social Protection Schemes during COVID-19
Citizens and States: How Can Digital ID and Payments Improve State Capacity and Effectiveness?
This SPACE paper explores how decentralization, localization, and adaptive social protection relate to each other conceptually. In doing so, it touches on relevant subjects such as the growing use of integrated information systems, data collection, and remote enrollment, among others.
UN Principles for Responsible Digital Payments: Building Trust, Mitigating Risks & Driving Inclusive Economies
This Better Than Cash Alliance report details principles for building responsible digital payment systems. An update to BTCA’s 2016 publication, the report emphasizes the importance of consumer trust driven by reliability, interoperability between services, and conscious efforts to include marginalized communities, particularly women.
In March 2020, a team of researchers began providing technical assistance to the Government of Togo to help guide their humanitarian response to the COVID-19 crisis. This report provides a short, non-technical summary of those efforts through the year 2020.
GovInsider article on the Novissi program, based on an interview with Cina Lawson, Togo’s Minister of Digital Economy and Digital Transformation.
Integration of Administrative Records for Social Protection Policies: Contributions from the Brazilian Experience
Integrating information for the purpose of articulating social protection policies is hard work. It requires a combination of political will, capacity for institutional cooperation, software development and direct communication channels with citizens. Because of this complexity, countries that pursue this objective often cooperate to exchange knowledge, and the Brazilian Single Registry (Cadastro Único), the backbone of some 20 social protection programmes, is frequently cited as a successful example of integration....
Social Assistance and Information in the Initial Phase of the COVID-19 Crisis: Lessons from a Household Survey in India
The COVID-19 lockdown provides a test of whether these investments in digital infrastructure would pay off and help the government deliver relief quickly, efficiently and equitably.