Customer Privacy and Protection

With big data comes big responsibilities. Ensuring that the personal information of citizens is used to their benefit is critical to establishing modern social safety nets and is a key challenge facing 21st century policymakers.

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3 Data Protection Approaches That Go Beyond Consent

Consent forms are the backbone of data protection efforts worldwide, but there’s a problem: no one reads them. To protect people’s data, policy makers must go beyond consent.

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UN Principles for Responsible Digital Payments: Building Trust, Mitigating Risks & Driving Inclusive Economies

  • Better Than Cash Alliance

This Better Than Cash Alliance report details principles for building responsible digital payment systems. An update to BTCA’s 2016 publication, the report emphasizes the importance of consumer trust driven by reliability, interoperability between services, and conscious efforts to include marginalized communities, particularly women.

Rapid Account Opening in a Pandemic

  • Ivo Jenik, Mehmet Kerse, and Louis de Koker

This Briefing provides guidance to policymakers to work with financial sector regulators and implement COVID-19 social assistance payments that facilitate rapid, remote account opening in compliance with anti-money laundering and counter-financing of terrorism (AML/CFT) rules.

Making Data Work for the Poor

  • David Medine, Gayatri Murthy

The consumer consent model for data privacy and protection is broken. It’s time for a new data paradigm whereby financial services providers and data collectors take greater responsibility for protecting customers’ data.

3 Data Protection Approaches That Go Beyond Consent

  • David Medine, Gayatri Murthy

Consent forms are the backbone of data protection efforts worldwide, but there’s a problem: no one reads them. To protect people’s data, policy makers must go beyond consent.

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